For consumers as defined in the Gramm-Leach-Bliley Act for credit unions, the Privacy Notice provides important information about how we use and share such information.

Rev. 7/2024

What does AllSouth do with your personal information?

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What? The types of personal information we collect and share depend on the product or service you have with us.
This information can include:

  • Social Security number and account balances.
  • Payment history and transaction or loss history.
  • Credit history and consumer reporting information.

How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies share their members’ personal information; the reasons AllSouth chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information. 

Does AllSouth share?

Can you limit this sharing? 
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus Yes No
For our marketing purposes – to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes – information about your transactions and experiences No We do not share.
For our affiliates’ everyday business purposes – information about your creditworthiness No We do not share.
For our affiliates to market to you No We do not share.
For nonaffiliates to market to you Yes Yes
  • To limit our sharing

    Call 803-736-3110 or 1-800-272-0695 (toll-free)
    Visit us online at allsouth.org

    Please note: If you are a new member, we can begin sharing your information 30 days from the date you receive this notice. When you are no longer our member, we can continue to share your information as described in this notice.

    However, you can contact us at any time to limit our sharing.

  • Who we are and what we do.

    Who is providing this notice? AllSouth Federal Credit Union

    How does AllSouth protect your personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

    How does AllSouth collect my personal information? We collect your personal information, for example, when you:

    • Open an account or apply for a loan.
    • Make deposits, withdrawals, wire transfers, or other transactions.
    • Show your government-issued ID or give us your employment information.

    We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

    Why can’t I limit all sharing?  Federal law gives you the right to limit only:

    • Sharing for affiliate’s everyday business purposes – information about your creditworthiness.
    • Affiliates from using information to market to you.
    • Sharing for nonaffiliates to market to you.

    State law and individual companies may give you additional rights to limit sharing..

    What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.

  • Definitions

    Affiliates: Companies related by common ownership or control. They can be financial or non-financial companies.

    • AllSouth Federal Credit Union has no affiliates.

    Nonaffiliates: Companies not related by common ownership or control. They can be financial and non-financial companies.

    • Our nonaffiliates include insurance companies and credit card companies who may offer you goods and services.

    Joint Marketing: Formal agreement between nonaffiliated financial companies that together market financial products or services to you.

    • Our joint marketing partners include insurance companies and credit card companies who may offer you goods and services.
  • Other Important Information

    California Residents. For more information about how we collect, disclose, and secure information relating to consumers relating to the California Consumer Privacy Acts of 2018 (CCPA), please refer to our California Consumer Privacy Policy.

    Notices and “Joint Relationships.” Except where expressly required by applicable law, we will provide all notices to the person (member) listed first on any application, agreement or other relevant document with us. The notice will be mailed to the address noted for said person on the application, agreement or other document. If this person (member) has agreed to receive notices and disclosures electronically, then we can send all such notices and notifications, to the e-mail or Internet address provided by said person; or we shall post or otherwise give notice by posting a notice, providing a link or using such other electronic methods authorized under applicable laws and/or regulations. All joint owners, borrowers and guarantors agree to the receipt and sufficiency of any notice or notification sent according to this paragraph.

    Modification. The Credit Union reserves the right to modify, change or amend this Privacy Notice at any time without notice other than as expressly required by applicable law.

    What members can do to help? Protect your account numbers, card numbers, PINs (personal identification numbers), and passwords. In particular, never keep your PIN with your debit card or credit card, as that makes you vulnerable in the event you lose your card or your card is stolen. Use caution in revealing account numbers, social security numbers, etc. to other persons. In particular, if a caller tells you he/she is calling you on behalf of the Credit Union and asks for your account number, you should beware. Legitimate Credit Union staff would already have access to that information. It’s important that the Credit Union has current information about how to reach you. If we detect potentially fraudulent use of your account, we will attempt to contact you immediately. If your address or phone number changes, please let us know.

    Protecting Children. We do not knowingly solicit or collect data from children and we do not knowingly market to children online. We recognize that protecting children’s identities and online privacy is important and that responsibility rests with us and with parents.

Questions?

Contact us at 803-736-3110 or 1-800-272-0695. You can also send us an email at [email protected].